Returns & Exchanges

At Naturally Native, we want you to be completely satisfied with your sustainable purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Our goal is to make the process as seamless as possible while maintaining our commitment to conscious consumption.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print your prepaid eco-friendly shipping label and include the original packing slip inside your parcel.

3

Package and Ship

Securely pack your items in their original box or a similar sustainable container and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned items, we will process your refund or exchange within 5-7 business days back to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing